As part of an Innovate UK BridgeAI-funded initiative, Logidot is developing an AI assistant designed to transform warehouse operations through natural-language interaction, real-time location intelligence, and an AI-powered simulator. Before introducing this technology to customers, we conducted an internal workshop with senior leaders and technical experts to examine priorities, surface assumptions, and align expectations across the organisation. This case study shares key insights from that session and how they will shape the next stage of development.