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Exploring AI Priorities in a Public Sector Context
The UK Environment Agency operates in a complex, highly scrutinised public‑sector environment where digital transformation is both a strategic priority and a public responsibility. To understand the potential role of artificial intelligence, the Agency held a workshop with staff from varied roles and levels to explore how AI could add value to their work. The workshop focused on identifying which outcomes should guide responsible AI adoption to deliver user‑centred services and use public funds effectively. Comparing priorities across groups helped surface areas of alignment and difference, supporting more transparent, evidence‑informed discussions about future digital transformation.